Alpes Homes Solutions LLC
Privacy Policy
Effective Date: August 31, 2026
Alpes Homes Solutions LLC (“Alpes Homes Solutions,” “we,” “us,” or “our”) respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit alpeshomessolutions.com, submit a form, communicate with us, or otherwise interact with our website and services.
1. Information We Collect
We may collect information that you voluntarily provide when you request information, request an estimate, complete a website form, communicate through our website, or otherwise contact us.
Depending on the service you are interested in, this information may include:
- Full name
- Telephone number
- Email address
- Property address
- City, state, and ZIP code
- Whether you are the homeowner
- Services you are interested in
- Solar-related property and utility information
- Water source information
- Water-related concerns
- Whether a property using well water has a septic system
- Preferred date and time for a water analysis
- Messages, questions, or other information you choose to provide
We do not intentionally request sensitive financial information, Social Security numbers, medical information, or similar sensitive information through our standard website forms.
2. Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies, pixels, analytics technologies, and similar tools.
This information may include:
- IP address
- Browser and device information
- Operating system
- Pages visited
- Referring website or source
- Date and time of visits
- Interaction with website features
- General location information derived from an IP address
- Advertising or campaign interaction information
We may use analytics and advertising technologies to understand website activity, measure marketing performance, improve our website, and evaluate how visitors discover and interact with Alpes Homes Solutions.
3. How We Use Information
We may use the information we collect to:
- Respond to questions and inquiries
- Provide requested information about our services
- Prepare or follow up on estimate requests
- Determine whether requested services may be available for a property
- Communicate regarding Solar or Water Filtration inquiries
- Coordinate preferred dates and times for water-analysis requests
- Provide customer service and follow-up communications
- Maintain prospective-customer and customer records
- Send service-related telephone calls, text messages, or emails
- Send promotional or marketing communications when permitted by applicable law and consent
- Measure and improve our website and marketing efforts
- Prevent fraud, misuse, or security incidents
- Comply with applicable legal obligations
- Protect our rights, customers, and business
Selecting a preferred date or time for a water analysis does not create or confirm an appointment. An Alpes Homes Solutions representative must separately confirm availability.
4. Text Messages and Telephone Communications
If you provide your telephone number, Alpes Homes Solutions may use it to communicate with you regarding inquiries, estimates, service requests, appointment-related matters, and other communications you request.
Where you separately provide the required consent, we may also send promotional or marketing text messages.
Consent to receive promotional text messages is not required as a condition of purchasing goods or services.
Message frequency may vary. Message and data rates may apply.
You may withdraw consent to marketing text messages at any time by replying UNSUBSCRIBE to a message or by contacting us at alpeshomessolutions@gmail.com.
Alpes Homes Solutions will also honor other clear and valid requests to stop receiving marketing communications as required by applicable law.
Certain non-promotional communications that are necessary to respond to a request or administer an existing customer relationship may be treated differently under applicable law.
5. Email Communications
We may send emails relating to inquiries, estimates, services, appointments, or other communications you request.
Where permitted, we may also send promotional or marketing emails.
You may unsubscribe from promotional emails using the unsubscribe instructions contained in the email or by contacting us at alpeshomessolutions@gmail.com.
Unsubscribing from marketing communications does not necessarily prevent us from sending non-promotional communications relating to an active inquiry, service request, transaction, or existing customer relationship.
6. How We Disclose Information
We do not sell personal information for money.
We may disclose information when reasonably necessary to operate our business and provide our services, including to service providers that process information on our behalf.
Our website forms, lead management, customer communications, and related functions may be processed through GoHighLevel / LeadConnector.
Information may also be processed through analytics, advertising, website-hosting, security, or technical technologies used to operate, measure, protect, or improve the website.
These providers may receive only the information reasonably necessary to perform the services for which they are used.
We may also disclose information:
- To comply with applicable laws, regulations, court orders, or lawful government requests
- To protect the rights, safety, property, or security of Alpes Homes Solutions, our customers, or others
- In connection with a merger, acquisition, restructuring, sale, or transfer of all or part of our business
- With your direction or consent
7. Cookies, Analytics, and Advertising Technologies
Our website may use cookies, tracking pixels, analytics tools, and similar technologies.
These technologies may help us:
- Understand website traffic
- Measure visitor interactions
- Remember certain website preferences
- Evaluate advertising campaigns
- Understand which marketing sources generate inquiries
- Improve website performance and usability
- Deliver or measure advertising
Your browser may allow you to block or delete certain cookies. Disabling cookies may affect some website functionality.
Where applicable law requires additional consent for particular tracking technologies, we will seek that consent as required.
8. Data Security
We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
9. Data Retention
We retain information for as long as reasonably necessary to:
- Respond to inquiries
- Maintain customer and prospective-customer relationships
- Provide requested services
- Maintain appropriate business records
- Meet legal, regulatory, tax, accounting, or dispute-resolution obligations
- Protect legitimate business interests
We may delete or anonymize information when it is no longer reasonably needed, subject to applicable legal and operational requirements.
10. Your Choices
You may contact us to:
- Ask questions about personal information we maintain about you
- Request correction of inaccurate contact information
- Request deletion of information where appropriate
- Withdraw certain marketing permissions
- Opt out of promotional emails
- Opt out of promotional text messages
Requests can be submitted to:
We may need to verify a request before taking action.
Certain information may need to be retained when required by law or for legitimate business purposes.
11. Children’s Privacy
Our website and services are intended for adults seeking residential home services.
We do not knowingly collect personal information from children under 13 through this website.
If we learn that personal information from a child under 13 has been collected without appropriate authorization, we will take reasonable steps to delete it.
12. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage visitors to review the privacy policies of websites they visit.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, technology, legal requirements, or business practices.
When we make changes, we may update the effective date shown at the top of this policy.
14. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, contact:
Alpes Homes Solutions LLC